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We are committed to ensuring that your privacy is protected. This privacy policy explains how we use the information we collect about you, how you can instruct us if you prefer to limit the use of that information and procedures that we have in place to safeguard your privacy.
A The information we collect and how we use it
1. When a professional registers for the service we need to know your business name, a contact name, postal address, e-mail address, telephone number, professional body registration number, professional body, the date of establishment of your business
2. When an enquirer registers to use the service we need to know your name and e-mail address.
3. If an enquirer decides to access the information we hold relating to the whereabouts of a Will we will also need to know the full name, national insurance number, date of birth, the post code of the last address of the individual whose will you are endeavouring to locate. Should we hold details of the whereabouts of that will, we will also require the date of death of that individual. Should an enquirer decide to pay a fee to obtain that information because the use of the service by the professional that used the service to store that information is suspended, then we will also need the enquirer’s credit card number, commencement date, expiry date and the address to which the credit card is registered.
4. We gather this information to allow us to in the case of the professional to process your registration, and in the case of an enquirer to allow you to use the service and to provide the results of any search you carry out to you. The relevant information is also used by us, to communicate with you on any matter relating to your use of the service in general.
5. We may also use aggregate information and statistics for the purposes of monitoring website usage in order to help us develop the website and our services and may provide such aggregate information to third parties. These statistics will not include information that can be used to identify any individual.
6. From time to time we may provide your information to our customer service agencies for research and analysis purposes so that we can monitor and improve the services. We or our agents and sub-contractors may contact you e-mail to ask you for your feedback and comments on our service.
We may also wish to provide you with information about special features of our website or any other service or products we think may be of interest to you.
7. We may sell, trade or rent your e-mail contact address to third parties.
B Our use of cookies and other information gathering technologies
A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you known when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We may us traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customers needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookies in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
C How we protect your information
The internet is not a secure medium. However we have put in place various security procedures as set out in this policy.
(Provide details of security measures in relation to the personal data processed. For example describe firewalls, browser certification technology, limited access, use of passwords etc as appropriate)
We also keep your information confidential. Our internal procedures cover the storage, access and disclosure of your information.
D Sale of business
If this business is sold or integrated with another business your details may be disclosed to our advisers and any prospective purchasers and their advisers and will be passed on to the new owners of the business.
E Updating the details of a professional
If any of the information that you as a professional has provided to us changes, you should immediately re-register with us.
F Your consent
By submitting your information you consent to the use of that information as set out in this policy. If we change our privacy policy we will post the changes on this page, and may place notices on other pages of the website, so that you may be aware of the information we collect and how we use it at all times. Continued use of the service will signify that you agree to any such changes.
G. How to contact UK Professional Will Registry Limited
We welcome your views about our website and our privacy policy. If you would like to contact us with any queries or comments please send an e-mail to enquiries@ukprofessionalwillregistry.co.uk.
H. Corporate Details
UK Professional Will Registry Limited,
registered office
86 Bridge Street, Worksop, Nottinghamshire, S80 1JF
Company Registration Number 5742256